Senior Communications Consultant - Woman's Health Services

Location: Washington, DC

The U.S. Department of Veterans Affairs (VA) operates one of the largest healthcare systems in the world, designed to provide the highest quality of care to our nation’s Veterans and their families. The number of women using this system has increased substantially in the past decade, and continues to rise. VA recognizes operational and cultural barriers to the delivery of comprehensive women’s health care and leans on the Office of Women Health Services (WHS) to provide programmatic and strategic support to implement positive changes in the provision of care for all women Veterans. WHS contracts ERPi to provide Communication and Consulting Services, which provides a vital extension to the outreach arm of these efforts.
Women Veterans have unique health needs and the VA is challenged to make sure they receive equal care with sensitivity to gender-specific issues. ERPi requires an experienced Senior Communications Consultant to lead WHS strategic communications, which provide a critical resource to help women Veterans access the support that they have earned through service to our country.
Job Responsibilities:

The Senior Communications Consultant will deliver client facing consulting services to support the development of communication strategies for the Office of Women’s Health Services. 
Tasks may include:
  • Developing and maintaining communications plans for programs and projects
  • Designing and managing educational outreach campaigns to improve adoption of changes and increase support.
  • Development of communications products: blogs, articles, social media, newsletters, announcements, publications, reports, and other written and verbal communications to ensure timely and accurate communication with all project/program stakeholders, contractors, project team and managements. 
  • Facilitation of workgroups, user forums, and other outreach to maximize stakeholder engagements. 
  • Content management for program, office, and divisional websites and intranets.
  • Facilitation of Reports (content provided by government) to include editing, publishing and writing support for report.
  • Providing metric analysis for social and subscription platforms
Required Skills and Experience:
  • 5-7 years of related experience
  • Bachelor’s Degree
  • Corporate knowledge of large scale communications and implementing successful (proven) communications campaigns in an integrated health care setting.
  • Knowledge/experience with Veterans outreach and communication campaigns
  • Experience with media analysis of social media platforms
  • Strong organizational and prioritization skills
  • Excellent written, verbal and presentation skills
  • Ability to work in a dynamic, result-driven environment
  • Ability to build and manage internal and external relationships at all levels within an organization while possessing diplomacy and cooperative style necessary to work effectively with diverse individuals across functional disciplines.
  • Ability to think strategically to effectively assess clients’ situation and assemble service solutions to meet clients’ needs.
Desired Skills and Experience:
  • Department of Veterans Affairs experience
  • PMP Certification desirable

ERPi, a service-disabled veteran owned small business specializing in management consulting for the federal government (  ERPi is undergoing a period of significant growth and offers talented candidates a chance to perform project management, strategic planning, process improvement, quality management, data analysis, and human capital planning on some of the Federal government’s largest and most complex business challenges. Our work environment is highly entrepreneurial and is staffed with some of the brightest and most capable technical and management consultants in the industry.  ERPi is committed to creating an environment for professional growth and success for our talented professionals, as evidenced by our strong retention rate and average tenure.  ERPi’s compensation and benefits plan is designed to attract and retain the industry’s most capable professionals and executives. We offer tuition reimbursement for selected graduate schools, 401(k) profit sharing, spot awards to recognize exceptional performance immediately, industry-leading health plans, and charitable donation matching, in addition to competitive base salaries.
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