Business Process Management Consultant

Location: Washington, DC
Since 2001, ERPi has helped federal agencies improve mission, business and technology performance.  As an advisor to Senior Government Leaders, we focus on assisting clients navigate challenges with both organizational and technical complexity. ERPi is looking for experienced consultants to become part of a growth opportunity, including the expansion of our core business process engineering capabilities.

This role is in support of the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA). VBA is transforming its ability to serve Veterans, including the creation and stand-up of a new program and analytical capability to a) detect and prevent benefits fraud/waste/abuse, and b) address recurring data quality issues. VBA manages over $90B annually in benefits.
 
In support of this program, ERPi is looking for qualified Business Process Management Consultants to:
 
  • Shape and execute various types of business process reengineering initiatives, including the development of workflows and related business rules.
  • Design and implement process improvements that integrate strategy, technology and people, reducing complexity and risk of mission-critical business imperatives.
  • Create process change by integrating new processes to improve existing ones and communicating these changes to impacted stakeholders.
  • Plan, implement and sustain approved solutions and develop performance measures to optimize operational efficiency.
  • Engage leadership across the organization, highlighting and communicating innovative quality and/or process improvement solutions and findings to multiple levels of leadership.

Required Skills and Experience:
  • Bachelor’s Degree (e.g., BS, BA)
  • Six or more years of experience in business process reengineering/improvement and system redesign methodologies, including BPR, ITIL, Lean Six Sigma, CPI, or other
  • Ability to be an innovative, resourceful, and collaborative problem solver
  • Strong organization, prioritization, team-work and communication skills
  • Ability to communicate thoughts, ideas, and solutions logically in written and oral situations
  • Ability to work in a dynamic, results-driven environment
  • Ability to provide thought leadership to senior level clients
Preferred Skills and Experience:
  • Lean Six Sigma certification(s) strongly preferred
  • Experience with process automation design and implementation
  • Experience with federal management consulting
  • Experience with IT Modernization efforts
  • Experience with robotic process automation technology platforms (e.g. Automation Anywhere, Blue Prism, and UIPath) is helpful
 
Company:

ERPi, a service-disabled veteran owned small business specializing in management consulting for the federal government (www.erpi.net).  ERPi is undergoing a period of significant growth and offers talented candidates a chance to perform project management, strategic planning, process improvement, quality management, data analysis, and human capital planning on some of the Federal government’s largest and most complex business challenges. Our work environment is highly entrepreneurial and is staffed with some of the brightest and most capable technical and management consultants in the industry.  ERPi is committed to creating an environment for professional growth and success for our talented professionals, as evidenced by our strong retention rate and average tenure.  ERPi’s compensation and benefits plan is designed to attract and retain the industry’s most capable professionals and executives. We offer tuition reimbursement for selected graduate schools, 401(k) profit sharing, spot awards to recognize exceptional performance immediately, industry-leading health plans, and charitable donation matching, in addition to competitive base salaries.
 
 
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